ITIL CPD points, explained without the jargon

Certification renewal trips up more practitioners than the exams themselves. The mechanics are simple once you see them written down: you accumulate CPD points through professional activity, and you log them before your certification lapses.

Attending a chapter event, speaking at one, mentoring a student member or publishing a case study all count as claimable activity. We record attendance at every itSMF Bulgaria event so you have evidence when you need it.

For the current scheme rules and point values, always check the official itSMF UK and PeopleCert guidance — we link to both from our Training page.